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1.  What type of information do we collect and how do I consent?

We receive, collect and store any information you enter on our website or provide us in any other way. In addition, we collect the Internet protocol (IP) address used to connect your computer to the Internet; login; e-mail address; password; computer and connection information and purchase history. We may use software tools to measure and collect session information, including page response times, length of visits to certain pages, page interaction information, and methods used to browse away from the page. We also collect personally identifiable information (including name, email, password, communications); payment details, comments, feedback, product reviews, recommendations, and personal profile.

We imply that you consent to the collection and usage of information when you input it in our website (for instance, to complete a transaction, to sign up for the newsletter and shop updates, etc.).

2.  How do we collect your information?

When you conduct a transaction on our website, as part of the process, we collect personal information you give us such as your name, address and email address. Your personal information will be used for the specific reasons stated above only.

3.  Why do we collect such personal information?

We collect such Non-personal and Personal Information for the following purposes:

  1. To provide and operate the Services;

  2. To provide our Users with ongoing customer assistance and technical support;

  3. To be able to contact our Visitors and Users with general or personalized service-related notices and promotional messages;

  4. To create aggregated statistical data and other aggregated and/or inferred Non-personal Information, which we or our business partners may use to provide and improve our respective services; 

  5. To comply with any applicable laws and regulations. Please note that we may disclose your personal information if we are required to by law.

4.  How do we store, use, share, disclose and secure our site visitors’ personal information?

Our company is hosted on the Wix.com platform. Wix.com provides us with the online platform that allows us to sell our products and services to you. Your data may be stored through Wix.com’s data storage, databases and the general Wix.com applications. They store your data on secure servers behind a firewall. 

For more information on Wix’ Privacy Policy, click here:  https://www.wix.com/about/privacy

All direct payment gateways offered by Wix.com and used by our company adhere to the standards set by PCI-DSS as managed by the PCI Security Standards Council, which is a joint effort of brands like Visa, MasterCard, American Express and Discover. PCI-DSS requirements help ensure the secure handling of credit card information by our store and its service providers.

5.  How do we communicate with our site visitors?

We may contact you to notify you regarding your account, to troubleshoot problems with your account, to resolve a dispute, to collect fees or monies owed, to poll your opinions through surveys or questionnaires, to send updates about our company, or as otherwise necessary to contact you to enforce our User Agreement, applicable national laws, and any agreement we may have with you. For these purposes we may contact you via email, telephone, text messages, and postal mail.

6.  How do we collect cookies and other tracking tools?

The following cookies are put in place by Wix.com and are strictly necessary:

Cookie name:  ForceFlashSite

Duration:  Session

Purpose:  When viewing a mobile site (old mobile under m.domain.com) it will force the server to display the non-mobile version and avoid redirecting to the mobile site

Cookie name:  Hs

Duration:  Session

Purpose:  Security

Cookie name:  smSession

Duration:  Persistent (Two days or two weeks)

Purpose:  Identifies logged in site members

Cookie name:  XSRF-TOKEN

Duration:  Session

Purpose:  Security

The following cookies are put in place by Wix.com and to increase functionality for the customer:

Cookie name:  svSession

Duration:  Persistent (Two years)

Purpose:  Identifies unique visitors and tracks a visitor’s sessions on a site

Cookie name:  SSR-caching

Duration:  Session

Purpose:  Indicates how a site was rendered. 

Cookie name:  smSession

Duration:  Persistent (Two weeks)

Purpose:  Identifies logged in site members

7.  Third-Party Services and External Links

Upon leaving our website (e.g., via an external link) or once you are redirected to a third-party website, our privacy policy and terms & conditions no longer apply.

In general, the third-party services used by FairFem will only collect, use and disclose your information according to what is necessary to perform their services.  Certain providers, however, have their own privacy policies.  In order to be aware of their usage of your data, it is recommended to look at their individual policies.  Further, please keep in mind that these providers may be located in a different jurisdiction than where we or you are located.  This means that your information may be subject to the laws in that jurisdiction.

The following cookies are put in place by third-parties:

Cookie name:  TS*

Duration:  Session

Purpose:  Security

Cookie name:  TS01*******

Duration:  Session

Purpose:  Security

Cookie name:  TSxxxxxxxx (where x is replaced with a random series of numbers and letters)

Duration:  Session

Purpose:  Security

Cookie name:  TSxxxxxxxx_d (where x is replaced with a random series of numbers and letters)

Duration:  Session

Purpose:  Security

To opt out of being tracked by Google Analytics across all websites, visit this link: http://tools.google.com/dlpage/gaoptout.

8.  How can our visitors withdraw their consent?

If you don’t want us to process your data anymore, please contact us at info@fairfem.ch.

9.  Updates to our Privacy Policy.

We reserve the right to modify this privacy policy at any time, so please review it frequently. Changes and clarifications will take effect immediately upon their posting on the website. If we make material changes to this policy, we will notify you here that it has been updated, so that you are aware of what information we collect, how we use it, and under what circumstances, if any, we use and/or disclose it. 

Questions? Concerns?

If you would like to access, correct, amend or delete any personal information we have about you, or if you have any questions or concerns, you are invited to contact us at info@fairfem.ch or here.

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